Confidently Manage Your Cloud with Eclipsys Oracle Cloud Infrastructure Managed Services

Flexible Service Options to Fit Your OCI Needs

At Eclipsys Solutions, we provide flexible Oracle Cloud Infrastructure (OCI) managed services tailored to your organization—whether you’re looking to fully outsource or co-source support.

Outsource: Let us take complete ownership of your OCI environment. From monitoring and maintenance to database administration and optimization, we manage it all—giving you peace of mind and significant cost savings.

Co-source: Prefer a collaborative model? We integrate seamlessly with your internal team, handling routine, time-consuming tasks so your staff can focus on strategic priorities. Our around-the-clock support is delivered at a fraction of the cost of expanding your in-house team.

Proactive Monitoring and Fast Incident Response

At Eclipsys Solutions, we focus on keeping your OCI environment running smoothly at all times. With our advanced monitoring tools, we take a proactive approach—identifying and addressing potential issues before they affect your business.

If an incident does occur, our experienced support team responds immediately, working to minimize downtime and restore functionality quickly, so your operations continue without disruption. Prevention is our priority, but when action is needed, we’re ready.

Enterprise-Grade Security Standards You Can Trust

Protecting your environment is our top priority. At Eclipsys Solutions, we adhere to strict security protocols to ensure your data and systems remain safe and resilient.

Our certifications reflect our ongoing commitment to the highest standards of information security. Security best practices are deeply embedded in our culture, with all team members receiving regular training to stay ahead of emerging threats.

Led by our dedicated Group Risk & Compliance Manager, we continuously strengthen our security posture—so you can operate confidently, knowing your Oracle Cloud environment is in trusted hands.

Streamlined Onboarding for a Smooth Start

We kick off our OCI managed services with a comprehensive site review to fully understand your environment and unique requirements. From there, a dedicated onboarding team will guide you through every step of the transition—coordinating with your previous provider if needed to ensure a seamless handover.

You’ll also gain access to our Customer Resource Portal, featuring helpful tutorial videos on how to raise tickets and manage service requests with ease. Our carefully structured joint execution plan keeps everyone aligned, sets clear expectations, and lays the foundation for a successful partnership from day one.

Integrated Cloud Managed Services for Multi-Platform Environments

Today’s organizations often rely on a mix of database and Cloud platforms, making unified management a challenge. While tools like the Oracle-Azure Interconnect have improved cross-platform collaboration, managing a fully integrated environment in-house can still be complex.

At Eclipsys Solutions, we specialize in multi-Cloud and multi-database support, helping you configure, optimize, and manage a streamlined Cloud infrastructure. As certified experts across leading platforms, we simplify the complexity—so your systems work together seamlessly and efficiently.

Ongoing Health Checks for Peak Performance

Regular health checks are a core part of our OCI managed services, designed to ensure your environment stays optimized, stable, and high-performing.

We perform in-depth assessments to uncover potential issues—whether it’s misconfigured settings, inefficient database objects, or early signs of performance degradation.

These proactive evaluations help minimize risk, prevent bottlenecks, and keep your systems running at their best.

Proactive Performance Tuning for Optimal Cloud Efficiency

Our team of expert DBAs specializes in proactive database performance tuning, going beyond simple monitoring to actively detect and resolve performance issues before they impact your operations.

By continuously fine-tuning your Cloud environment, we ensure your databases run at peak efficiency, supporting your broader business goals with consistent, high-level performance.

Comprehensive Cloud Protection: Backups, DR, Patching & Security

At Eclipsys Solutions, we take a comprehensive approach to managing your Cloud environment—covering everything from reliable backups and disaster recovery testing to routine patching and security audits.

We ensure your data is safely backed up and regularly test recovery procedures to guarantee swift restoration if needed. Our team also keeps your systems up-to-date and secure with timely patching, while in-depth security audits help protect against evolving threats—keeping your Cloud environment resilient and protected at all times.

Insightful Management Reporting for Informed Decision-Making

Stay in control of your Cloud environment with our detailed management information reporting. We deliver clear, actionable insights into database health and performance, helping you make data-driven decisions with confidence.

Our reports provide a comprehensive view over time, allowing you to track trends, identify opportunities for optimization, and ensure your environment continues to support your business effectively.