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Oracle Database Support

At Eclipsys, our Oracle Database Support gives your business direct access to seasoned database professionals and a broad range of technical resources, ensuring your systems run reliably and efficiently. We focus on proactive maintenance, performance optimization, and fast, expert-level problem resolution—keeping your mission-critical database infrastructure secure, stable, and ready to scale whether it’s on-premises or in the Cloud.

Trusted Oracle Database Support from Eclipsys

For over 15 years, Eclipsys has specialized in delivering high-quality Oracle database support. Our reputation is built on consistently helping organizations reduce operational costs—by up to 70%—while improving system performance and reliability across their database environments.

Our primary focus is ensuring the availability, stability, and performance of your Oracle infrastructure, whether deployed on-premises or in the Cloud. More than 200 mid-sized and enterprise organizations across North America rely on our services to strengthen application resilience and streamline IT budgets.

With 24/7 support options and on-demand expertise, our Oracle-certified team is equipped to manage, maintain, and monitor your Oracle database environments with precision. We emphasize proactive monitoring to catch and resolve issues early—keeping your systems optimized and business-critical applications running without disruption.

All support is provided by experienced, North America-based Oracle professionals who stay current with evolving technologies and best practices. At Eclipsys, we don’t just support Oracle—we live and breathe it, offering the trusted expertise your business needs to succeed.

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Key Benefits of Eclipsys' Oracle Database Support

While many organizations may leverage the same technologies, their support needs are rarely identical—and we understand that. At the core of our Oracle Support service is a monitoring suite built by DBAs, enabling us to respond rapidly to potential issues before they escalate.

Your support plan is fully customizable, including service design, SLAs, and flexible pricing models—whether you prefer a fixed-cost approach or a usage-based structure. This level of personalization ensures you get exactly the support your business requires, without paying for what you don’t need.

  • 24/7/365 performance monitoring and alerting to ensure continuous system availability
  • Scheduled monthly or quarterly health checks to keep your databases optimized
  • Proactive performance tuning to prevent issues before they impact operations
  • Hotline support for immediate assistance when critical issues arise
  • Management reporting to give you visibility into system status and performance
  • Ongoing maintenance and automated patching to keep your environment secure and up to date
  • Comprehensive backup, disaster recovery, Cloud enablement, hosting, and security audits
  • Onboarding and site review services to ensure a smooth transition and setup

Why Choose Eclipsys for Oracle Database Support?

Achieve Immediate ROI

Outsourcing core DBA services to Eclipsys can reduce operational costs by up to 40%, and as much as 70% for systems requiring 24/7 support.

Reduce Risk and Safeguard Revenue

Our seasoned Oracle DBAs help mitigate errors and ensure your technology investments are secure and reliable.

Boost Business Agility

By letting us handle the day-to-day database administration, your internal teams can focus on innovation and high-impact initiatives.

Enhance Uptime and System Efficiency

With deep expertise in technologies like RAC, Data Guard, and clustering, our team delivers robust performance and exceptional system availability.

Optimize Any Oracle Version

Whether you're operating on the latest Oracle release or a legacy version, we help you extract maximum value from your database investment.

Ensure Infrastructure Readiness

Our detailed health checks provide proactive insights and tailored recommendations to address high-risk items and improve performance.

Minimize Downtime

Eclipsys clients benefit from high uptime and minimal disruptions to their critical business operations.

End-to-End Environment Support 

From operating systems like Windows, Linux, and Unix up to the application layer, we provide comprehensive environment coverage that speeds up incident diagnosis and resolution.

Speak to an Oracle Expert Today – We're Just an Email Away

Eclipsys and DSP: Oracle Customer Success Stories

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"The partnership and transparency that’s been established between us and Eclipsys has been outstanding. Entering the partnership nearly three years ago, I had said I wanted it to be a relationship and that we were looking for partners that can plug themselves into a “one team” concept. I’ve been super happy to experience that happening with Eclipsys and would be happy to recommend their services to anyone."

Enterprise Database Manager
Insurance

"Eclipsys is always there when I need them. Expert knowledge and an understanding of our business. Very dependable company and great to deal with. Their service and knowledge is outstanding. Timelines are perfect and great customer service. We will definitely continue to leverage their knowledge and skills."

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Get in touch!

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Contact Us

Toll-Free
1-866-461-9841

Email
info@eclipsys.ca

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North America Locations

Ottawa
343 Preston Street, Suite 130
Ottawa, ON, K1S 1N4

Toronto
TD Canada Trust Tower
161 Bay Street, Suite 2330
Toronto, ON, M5J 2S1

Montreal
2000 McGill College Avenue, 6e étage
Montréal, QC, H3A 3H3

 

Europe Locations

London (Head Office)
70 Gracechurch Street
London, EC3V 0HR

Leeds
Richmond House,
Lawnswood Business Park,
Leeds, LS16 6QY

Derby
Oberoi Business Hub
19/20 St Christophers Way, Pride Park
Derby, DE24 8JY

Dublin
Inniscarra, Main Street,
Rathcoole, Dublin

About Us

Eclipsys Solutions (A DSP Company) is a Data Management and Cloud Platform MSP that delivers enterprise-grade support & consulting services for Oracle, Microsoft, and Multi-Cloud technologies.

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Eclipsys will make any information or materials found on this website available in an accessible format upon request. Please contact info@eclipsys.ca to make a request.

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