Skip to content
Read the latest Eclipsys Blogs today - Click here to learn more!

Are you in looking for Oracle Application Support Services?

Searching for trusted Oracle Application Support? You’ve found it.

Eclipsys Solutions provides comprehensive Oracle Application Support services to help organizations maintain peak performance, reduce downtime, and realize the full value of their Oracle investments. Whether you're running Oracle E-Business Suite, PeopleSoft, JD Edwards, or a cloud-based solution, our expert team ensures continuous support with measurable results.

oracle-cloud-platform

Trusted Experts in Oracle Application Support

As a trusted Oracle partner, Eclipsys delivers more than just reactive support. Our approach is proactive, strategic, and results-driven — helping your IT team focus on innovation while we ensure your applications run smoothly.

Why Choose Eclipsys for your Oracle Application Support

  • 24/7 Oracle Application Monitoring & Support
    Our dedicated experts provide around-the-clock coverage to detect and resolve issues before they impact business operations.
  • Proven Oracle Expertise
    With 15+ years of experience across all major Oracle application platforms, we deliver consistent, high-quality support tailored to your environment.
  • Flexible Support Models
    We offer scalable, customizable support plans — from fully managed services to co-sourced options — to meet your business and budget needs.
  • Predictable, Transparent Costs
    Our pricing model helps you control costs with no surprise charges. Reduce total cost of ownership while enhancing system reliability.

Get in Touch

What's Included in our Oracle Application Support Services?

Application Monitoring & Performance Management

Ensure consistent performance and uptime across all Oracle applications.

Incident & Problem Resolution

L1–L3 support for issue management, root cause analysis, and permanent fixes.

Patch & Release Management

We manage Oracle’s quarterly releases, patching cycles, and regression testing so you stay current without disruption.

Enhancement & Change Management

Support for system changes, business process improvements, and functional enhancements.

SLA-Backed Support

Guaranteed response times and service levels tailored to your critical operations.

Results You Can Expect

When you partner with Eclipsys Solutions for Oracle Application Support, you're not just maintaining systems — you're driving transformation. Our clients experience measurable improvements across performance, efficiency, and cost savings. Here’s what you can expect:

  • 70% reduction in internal support overhead
    Free up your IT team to focus on strategic initiatives instead of daily troubleshooting.
  • Increased uptime and system responsiveness
    Minimize disruptions with proactive monitoring and rapid issue resolution.
  • Greater adoption of new Oracle features
    Accelerate business value by staying current with Oracle’s latest updates and enhancements.
  • Seamless integration of business and IT priorities
    Align technology performance with broader organizational goals.
  • Enhanced ROI on Oracle licensing and infrastructure investments
    Maximize the value of every dollar spent on your Oracle environment.

Speak to an Oracle Expert Today

Eclipsys and DSP: Oracle Customer Success Stories

Deluxe-logo
Cineplex-Logo
Sleeman-Logo
Ricoh-Canada
Reiss-logo
Specsavers_logo

"The partnership and transparency that’s been established between us and Eclipsys has been outstanding. Entering the partnership nearly three years ago, I had said I wanted it to be a relationship and that we were looking for partners that can plug themselves into a “one team” concept. I’ve been super happy to experience that happening with Eclipsys and would be happy to recommend their services to anyone."

Enterprise Database Manager
Insurance

"Eclipsys is always there when I need them. Expert knowledge and an understanding of our business. Very dependable company and great to deal with. Their service and knowledge is outstanding. Timelines are perfect and great customer service. We will definitely continue to leverage their knowledge and skills."

IT Manager
Manufacturing

Frequently Asked Questions

What is Oracle Application Support?

Do I need Oracle Application Support even after implementation?

Can I customize my support plan?

What if I use multiple Oracle applications?

Eclipsys-DSP-Logo-Tag-1
Eclipsys-DSP-Logo

Get in touch!

Complete the form below and one of our Oracle Application Support experts will be in touch shortly.

Contact Us

Toll-Free
1-866-461-9841

Email
info@eclipsys.ca

Social Links

North America Locations

Ottawa
343 Preston Street, Suite 130
Ottawa, ON, K1S 1N4

Toronto
TD Canada Trust Tower
161 Bay Street, Suite 2330
Toronto, ON, M5J 2S1

Montreal
2000 McGill College Avenue, 6e étage
Montréal, QC, H3A 3H3

 

Europe Locations

London (Head Office)
70 Gracechurch Street
London, EC3V 0HR

Leeds
Richmond House,
Lawnswood Business Park,
Leeds, LS16 6QY

Derby
Oberoi Business Hub
19/20 St Christophers Way, Pride Park
Derby, DE24 8JY

Dublin
Inniscarra, Main Street,
Rathcoole, Dublin

About Us

Eclipsys Solutions (A DSP Company) is a Data Management and Cloud Platform MSP that delivers enterprise-grade support & consulting services for Oracle, Microsoft, and Multi-Cloud technologies.

Screenshot 2025-04-02 at 5.43.00 PMScreenshot 2025-04-02 at 5.47.07 PM

 

Eclipsys will make any information or materials found on this website available in an accessible format upon request. Please contact info@eclipsys.ca to make a request.

© 2025 Eclipsys Solutions Inc. All rights reserved.