Do You Speak AHF?
Oracle Autonomous Health Framework (AHF) presents the next generation of an all-in-one solution that includes tools that work together autonomously 24×7 to keep database systems healthy and running. It does so while minimizing human reaction time using existing components like orachk, TFA, and many more.
I started digging into this tool ever since I attended Bill Burton‘s (lead dev for the TFA Collector feature at Oracle) presentation at RMOUG2020. Like most of you, I had been asked numerous times to collect diagnostics and myriads of logs (IPS, RDA..etc) from MOS when I opened SRs. It just didn’t get better over the years, so when I heard about that new thing that can merge Health and Diagnostics in one tool, I wanted to give it a try. I hope you’ll find this AHF Cheat Sheet (blabla-free) useful.
Advantages:
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User-friendly & real-time health monitoring, fault detection & diagnosis via a single interface
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Secure consolidation of distributed diagnostic collections
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Continuous availability
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Machine learning-driven, autonomous degradation detection, reduces your overheads (on both customer and Oracle support Tiers)
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TFA is still used for diagnostic collection and management and ORAchk/EXAchk for a compliance check.
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ORAchk/EXAchk now uses the TFA secure socket and TFA scheduler for automatic checks (less overhead).
Direct links :
– AHF Config checks
– Orachk
– TFA
Installation Instructions
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As ROOT (recommended) : download the file,unzip and run the setup file
Requirement: AHF DATA directory : /5GB-10GB
$ unzip AHF-LINUX_v20.1.1.BETA.zip -d AHF $ ./AHF/ahf_setup common locations of ahf_loc is /opt/oracle/dcs/oracle.ahf or /u01/app/grid/oracle.ahf
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Windows
Download & unzip the Windows installer then run the following command (adapt the perlhome):
C:> installahf.bat -perlhome D:\oracle\product\12.2.0\dbhome_1\perl
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Syntax
$ ahf_setup [-ahf_loc AHF Location]
[-data_dir AHF Repository] -- Stores collections, metadata,etc (mandatory on
Silent install). Location is either under ahf_loc
(5G)or TFA repo if outside Grid_Home,or above Grid
Base, or different.
[-nodes node1,node2] -- default all
[-extract[-notfasetup]] -- ahf_setup -extract [exachk|orachk] install
ORAchk/EXAchk without installing the rest of AHF.
-notfasetup option just extract TFA no install
[-local]
[-silent]
[-tmp_loc directory] -- Default: /tmp
[-debug [-level 1-6]] -- 1= FATAL, 2= ERROR, 3= WARNING, 4=INFO, 5=DEBUG,6= TRACE
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Install with nondefault install or data location
[root$] ./ahf_setup [-ahf_loc install_dir] [-data_dir data_dir]
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Install orachk/exachk without TFA
[root$] ahf_setup -extract orachk/exachk #OR ahf_setup -extract-notfasetup.
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You can check the status of AHF after upgrade\installation using the below command
[root@nodedb1 ~]# tfactl status .---------------------------------------------------------------------------------------------. | Host | Status of TFA | PID | Port | Version | Build ID | Inventory Status | +--------+---------------+-------+------+-----------+----------------------+------------------+ | Nodedb1| RUNNING | 96324 | 5000 | 20.1.1.0.0| 20110020200220143104 | COMPLETE | | Nodedb0| RUNNING | 66513 | 5000 | 20.1.1.0.0| 20110020200220143104 | COMPLETE |
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For advanced installation options, see the User Guide.
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You can manually uninstall AHF in case it got corrupted:
# rpm -e oracle-ahf # tfactl uninstall
Configuration Checks
In this section, we will first learn how to query the current setting of AHF.
If you wish to synchronize your RAC nodes when a new node is added run the below :
# tfactl syncnodes
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Tfactl print Commands
# tfactl print options [status|components|config|directories|hosts|actions|repository|suspendedips|protocols|smtp]
> example: Quick list scan listener logs directories when troubleshooting listener issues
# tfactl print directories -node node1 -comp tns -policy noexclusions
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List AHF parameters
# tfactl print config
-- you can also set or display a single parameter as shown below
# tfactl print version
# tfactl print hosts
Host Name : racnode1
Host Name : racnode2
# tfactl get autodiagcollect
# tfactl set autodiagcollect=ON
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List repositories
[root@nodedb1]# tfactl print repository -- Shows the AHF data repositories . [root@nodedb1]# tfactl showrepo -all -- Same but with options(-TFA or -Compliance) .-----------------------------------------------------------------. | Myhost | +----------------------+------------------------------------------+ | Repository Parameter | Value | ====> -TFA +----------------------+------------------------------------------+ | Location | /u01/app/grid/oracle.ahf/data/repository | | Maximum Size (MB) | 10240 | | Current Size (MB) | 3 | | Free Size (MB) | 10237 | | Status | OPEN | '----------------------+------------------------------------------' orachk repository: /u01/app/grid/oracle.ahf/data/nodedb1/orachk ====> -complaince(Orachk) - can also be checked here: [root@nodedb1]# cat /opt/oracle/dcs/oracle.ahf/tfa/tfa.install.properties
Note: If the maximum size is exceeded or the file system free space gets to <=1 GB, then AHF suspends operations and closes the repository.
Use the tfactl purge command to clear collections from the repository.
[root@server] tfactl purge -older n[h|d] [-force] [root@server] tfactl purge -older 30d [root@server] tfactl purge -older 10h -- Change retention [root@server] tfactl set minagetopurge=48 -- default is 2 weeks
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Directories
You can see it during the installation or from the config file
.-----------------------------------------------------------------------------------------------. | Summary of AHF Configuration | +-----------------+----------------------------------------------------+------------------------+ | Parameter | Value | Content | +-----------------+----------------------------------------------------+------------------------' | AHF Location | /opt/oracle/dcs/oracle.ahf | installation diretory | | TFA Location | /opt/oracle/dcs/oracle.ahf/tfa | | | Orachk Location | /opt/oracle/dcs/oracle.ahf/orachk | | | Data Directory | /opt/oracle/tfa/tfa_home/oracle.ahf/data |Logs from all components| | Repository | /opt/oracle/tfa/tfa_home/oracle.ahf/data/repository|Diagnostic collections | | Diag Directory | /opt/oracle/tfa/tfa_home/oracle.ahf/data/host/diag |Logs from all components| | Analyzer Dir | /opt/oracle/dcs/oracle.ahf/tfa/analyzer | | '-----------------+----------------------------------------------------'------------------------'
Tools
To view the status of Oracle TFA Support Tools (across nodes if RAC) hit the below command.
[oracle@server] tfactl toolstatus .-------------------------------------------------------------------------------------------------------------------------------------------------------+. | TOOLS STATUS - HOST : - My Host | +---------------------+--------------+------------------------------------------------------------------------------------------------------------------| | Tool Type | Tool | Description | +---------------------+--------------+------------------------------------------------------------------------------------------------------------------| | Development Tools | orachk | Oracle AHF installs either Oracle EXAchk for engineered systems or Oracle ORAchk for all non-engineered systems. | | | oratop | Provides near real-time database monitoring | +---------------------+--------------+------------------------------------------------------------------------------------------------------------------| |Support Tools Bundle | darda | Diagnostic Assistant:Provides access to RDA, ADR, OCM | | oswatcher(oswbb| Collects/archives OS metrics. metrics are useful for instance/node evictions and performance Issues. | | | prw | procwatcher (prw) Automates and captures database performance diagnostics and session level hang information | +-------------------- +--------------+--------------+---------------------------------------------------------------------------------------------------| | TFA Utilities | alertsummary |Provides summary of events for one (-database x) or more or Oracle ASM alert files from all nodes. | | | calog |Prints Oracle Clusterware activity logs. | | | dbcheck | | | | dbglevel |Sets Oracle Clusterware log / trace levels using profiles. | | | grep |grep for input string in logs | | | history | Lists commands run in current Oracle Trace File Analyzer shell session. | | | ls | Searches files in Oracle Trace File Analyzer | | | managelogs | Purge slogs | | | menu | Oracle Trace File Analyzer Collector menu system. | | | param | Prints parameter value. | | | ps | Finds a process. | | | pstack | Runs pstack on a process | | | summary | Prints system summary. | | | tail | Tails log files. | | | triage | Summarize OSWatcher / ExaWatcher data. /tfactl.pl [run] triage -t <datetime> -d <duration> [-a] [-p <pid>] [-h] | | | vi | Searches and opens files in the vi editor. | '---------------------+--------------+-----------------------------------------------------------------------------------------------------------------+
AHF(TFA) Main Menu
The Oracle TFA Menu provides an Interface to the TFA tools.
# tfactl menu
1. System Analysis
Select one of the following categories:
1. Summary
2. Events
3. Analyze logs
4. TFA Utilities
5. Support Tool Bundle
6. Tools status
2. Collections
Select one of the following options:
1. Default Collection
2. SRDC Collection
3. Engineered System Collection
4. Advanced Collection
3.Administration
Select One of the following options:
1. Version & status
2. Start, stop & auto start
3. Hosts & ports
4. Settings
5. Actions submitted
6. Manage Database logs
7. Tracing Level
8. Users
9. Collect TFA Diagnostic Data
Components
ORAchk
Autostart for either ORAchk/Exachk will perform compliance tasks as described below:
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1 am daily: Orachk/Exachk daemon restarts every day to discover any environment changes.
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2 am daily: Partial orachk run > The track most severe problems once a day ( oratier1/exatier1)
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3 am Sunday: Full Exa/Orachk > All known problems once a week.
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Send an email to the notification address for each run with the health scores, and check failures and changes since the last run.
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The daemon also automatically purges the repository every 2 weeks.
Check Orachk Daemon
--- Displays information about the running daemon.
$ orachk -d info --- Checks if the daemon is running. OR ()$ tfactl compliance -d status ) $ orachk -d status
--- check orachk daemon status $ tfactl statusahf -compliance orachk scheduler is running [PID: 99003] [Version: 20.1.0(BETA)] --- Start/Stop the daemon
$ orachk -d start/stop $ tfactl stopahf/startahf -compliance
--- Displays the next automatic run time. $ orachk -d nextautorun
$ orachk –d ID autostart_client nextautorun
-- specific profile id:(autostart_client/os/etc)
Getting Options for the Daemon
SET/GET Options : - AUTORUN_SCHEDULE, NOTIFICATION_EMAIL,COLLECTION_RETENTION,
AUTORUN_FLAGS,PASSWORD_CHECK_INTERVAL
- Orachk Profiles :
Each compliance Task has a dedicated profile
1- autostart_discovery: First time a demon started
2- daemon_autostart: daily restart at 1 am
3- autostart_client_oratier1: partial run 2 am
4- autostart_client: Full run on Sunday 3 am
[root@nodedb1 ~]# orachk -get NOTIFICATION_EMAIL,AUTORUN_SCHEDULE,COLLECTION_RETENTION ------------------------------------------------------------ ID: orachk.autostart_discovery ------------------------------------------------------------ ID: orachk.daemon_autostart ------------------------------------------------------------ NOTIFICATION_EMAIL = AUTORUN_SCHEDULE = 0 1 * * * ------------------------------------------------------------ ID: orachk.autostart_client_oratier1 ------------------------------------------------------------ NOTIFICATION_EMAIL = user1@example.com AUTORUN_SCHEDULE = 0 2 * * * COLLECTION_RETENTION = 7 ------------------------------------------------------------ ID: orachk.autostart_client ------------------------------------------------------------ NOTIFICATION_EMAIL = user1@example.com AUTORUN_SCHEDULE = 0 3 * * 0 COLLECTION_RETENTION = 14 ------------------------------------------------------------
You can also query the parameter per profile:
$ orachk –id autostart_client -get all --- Query daemon options for weekly profile
Setting Orachk Options
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Set autostart option (enabled by default after installation)
$ orachk –autostart orachk daemon is started with PID : 99003 Daemon log file location
is : /opt/oracle/tfa/tfa_home/oracle.ahf/data/nodedb1/orachk/orachk_daemon.log OR
$ tfactl startahf -compliance
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Notification for Orachk/Exachk
===================================== For both daily and weekly job profile ====================================== $ orachk -id autostart_client_oratier1 -set NOTIFICATION_EMAIL=user1@example.com $ orachk -id autostart_client -set NOTIFICATION_EMAIL=user1@example.com
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Schedule and Retention
$ orachk -id autostart_client_oratier1 –set "AUTORUN_SCHEDULE=0 3 * * *" -> Time= 3 AM daily $ orachk -id autostart_client –set "collection_retention=7"
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TEST the Notification
--- Sends a test email to validate email configuration. $ orachk -testemail notification_email=user1@example.com --- Send an orachek report by email to a test address $ orachk –sendemail "notification_email=user1@example.com"
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Run Orachk
$ orachk -h -nopass --- Does not show passed checks. -show_critical --- Show Critical checks in the orachk report by default -localonly --- only on the local node. -dbnames db_names --- Specify a list of DB names to run only on a subset of DBs. -dbnone --- skips dbs -dball --- all Dbs -b --- Runs only the best practice checks.no recommended patch checks. -p --- Runs only the patch checks. -m --- Excludes Maximum Availability Architecture (MAA) checks. -diff --- compare two orachk reports -clusternodes dbadm01,dbadm02,dbadm03,dbadm04 -nordbms --- Runs in Grid environments with no Oracle Database. -cvuonly --- Runs only Cluster Verification Utility (oposite= -nocvu) -failedchecks <previous_run.html> ---Runs only checks from the presious_result,that failed
-profile profile/-excludeprofile peoplesoft,seibel,storage,dba,asm,control_VM,
preinstall,prepatch,hardware,goldengate,oratier1,
virtual_infra,obiee,ebs,control_VM,..
-showrepair <check_id> --- Show repair command for given check id..
-repair all| <check_id>,[<check_id>,..] | <file> -- Repair check(s).
-nordbms --- Runs in Grid environments with no Oracle Database.
-cvuonly --- Runs only Cluster Verification Utility
-showrepair <check_id> --- Show repair command for given check id.
-pre/postupgrade --- run pre/post-upgrade best practice checks for 11.2.0.4 databases
and above
Exadata : -ibswitches switches
-cells cells
TFA
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Trace File Analyzer will monitor for significant issues and If any is detected it will automatically:
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Take a diagnostic collection of everything needed to diagnose & resolve (cluster-wide where necessary)
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Collocate distributed collections and Analyze collections for known problems
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Send an email notification, containing details of the issues detected, recommended solution were known and location of the diagnostic collection(s)
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Notification for TFA and Orachk/Exachk (Doesn’t always work)
$ tfactl set ahfnotificationaddress=another.body@example.com $ tfactl get ahfnotificationaddress AHF Notification Address : another.body@example.com
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Notification for TFA only
Automatically diagcollect upon detected fault and send the result to the registered email address
$ tfactl set notificationaddress=another.body@example.com --- for any ORACLE_HOME: $ tfactl set notificationAddress=os_user:email --- for the os owner of a specific home
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Smtp configuration
# tfactl set smtp.
.---------------------------.
| SMTP Server Configuration |
+---------------+-----------+
| Parameter | Value |
+---------------+-----------+
| smtp.auth | false |Set the Authentication flag to true or false.
| smtp.user | - |
| smtp.from | tfa |Specify the from mail ID.
| smtp.cc | - |Specify the comma-delimited list of CC mail IDs
| smtp.port | 25 |
| smtp.bcc | - |Specify the comma-delimited list of BCC mail IDs.
| smtp.password | ******* |
| smtp.host | localhost |
| smtp.debug | true |Set the Debug flag to true or false
| smtp.to | - |Specify the comma-delimited list of recipient mail IDs
| smtp.ssl | false |Set the SSL flag to true or false.
'---------------+-----------'
i.e : chose smtp.from to specify the sender email ID
run : tfactl print smtp to view the current setting.
RUN TFA:
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Diagnostic Repository
1- Check Automatic Diagnostic repository space usage (all homes are checked if -the database is omitted)
$ tfactl managelogs -show usage -database Mydb ---per database $ tfactl managelogs -show usage -gi -- Grid logs --- Capacity management view $ tfactl managelogs -show variation -older 7d -database mydb
2- Purge ADR directories for a database if the FS is filled
$ tfactl managelogs -purge -older 1d(day)/h(hour)/m(minute) -database mydb --- Change the retention permanently $ tfactl set manageLogsAutoPurgePolicyAge=20d --- default is 30 days
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USING SUPPORT TOOLS
Analyze lists events summary and search strings in alert logs. Parsing the database, ASM, Grid alert logs, system message logs,
OSWatcher Top, and OSWatcher Slabinfo files.
$ tfactl analyze -comp db -database pimsprd -type error -last *[h/d]
–o analyze_output_pimpsrd.log
options : [-comp <db|asm|crs|acfs|os|osw|oswslabinfo|oratop|all>]
[-search "pattern"]
[-node all| local| n1,n2,.., -from| -to| -for "MMM/DD/YYYY HH24:MI:SS"
--- Searches alert and system log files from the past two days for messages
that contain the case-insensitive string "error".
$ tfactl analyze -search "error" -last 2d
--- all system log messages for July 1, 2016 at 11 am.
$ tfactl analyze -comp os -for "Jul/01/2016 11" -search "."
--- database alert logs for the case-sensitive string "ORA-" from the past two days.
$ tfactl analyze -search "/ORA-/c" -comp db -last 2d
--- Summary of events collected from all alert logs and system messages
from the past five hours. (-type generic for all generic message)
$ tfactl analyze -last 5h --- OS summary of events from system messages from the past day.
$ tfactl analyze -comp os -last 1d
--- Top summary for the past six hours. $ tfactl analyze -comp osw -last 6h
Summary overview, Alert log, Events and changes checks
---- view the summary
$ tfactl summary [defaul= Complete Summary Collection] options :-crs,asm,acfs,database,exadata,patch,listener,network,os,tfa,
summary,-node <node(s)>
--- summary of important events in DB/ASM logs.
$ tfactl alertsummary -database Mydb
--- view the events detected by TFA.has more options(–component asm|crs –database <db>)
$ tfactl events -database oidprd -last 1d --- Lists all changes in the system $ tfactl changes -last 1d |-from x -to y | -for t] $ tfactl grep "Starting oracle instance" alert $ tfactl grep "ORA-" alert $ tfactl tail -200 listener.log $ tfactl tail -1000 listener_scan2.log | grep error $ tfactl grep ORA- listener_scan1.log
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Miscellaneous
$ tfactl oratop -database mydb $ tfactl prw start/stop -- Procwatcher session -- explore the stack of a process $ tfactl pstack PID --- Stop a running Oracle Trace File Analyzer collection. $ tfactl collection stop <collectionid> --- Add/remove directory to/from the list of directories to analyze their trace or log files. $ tfactl directory add|remove|modify
--- Collect Automatic Diagnostic Repository diagnostic data. $ tfactl ips show problem/incident --- Enable auto diagnostic collection
$ tfactl set autodiagcollect=ON --- To configure Oracle Cluster Health Advisor auto collection for ABNORMAL events: $ tfactl set chaautocollect=ON --- To enable Oracle Cluster Health Advisor notification through TFA: $ tfactl set chanotification=on --- To configure an email address for Cluster Health Advisor notifications : $ tfactl set notificationAddress=chatfa:john.doe@acompany.com --- Set Oracle Grid Infrastructure trace levels. (-active database_resource_failure) $ tfactl dbglevel
IPS (Incident Packaging Services) functions
Photos credit : @markusdba
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BLACKOUT ERROR
--- target type listene/asm/database/service/os/asmdg/crs/all $ tfactl blackout add -targettype database -target -db Mydb -event "ORA_0431"
— Default timeout 24h values can be h(hour)/d(day)
$ tfactl blackout add -targettype all -target all -event all -timeout 1h -reason "Patching"
--- Show all backed out items $ tfactl blackout print
--- To remove the blackout after patching
$ tfactl blackout remove -targettype all -target all -event all
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Data Redaction through masking and sanitizing before uploading in a SR
# orachk -profile asm -sanitize # orachk -sanitize file_name # tfactl diagcollect -srdc ORA-00600 -mask (inner Data) # tfactl diagcollect -srdc ORA-00600 -sanitize (Hardware environment) --- Reduce the size of the collections # tfactl set MaxFileCollectsize 500MB
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DIAGCOLLECT
Collect logs from across nodes in a cluster
Usage : tfactl diagcollect [ [component_name1] [component_name2] ... [component_nameN] |
[-srdc <srdc_profile>] | [-defips]] [-node <all|lom <time> -to <time> | -for <time>]
[-nocopy] [-notrim] [-silent] [-nocores][-collectalldirs][-collectdir <dir1,dir2..>][-sanitize|-mask][-examples]
components : -ips|-oda|-odalite|-dcs|-odabackup|-odapatching|-odadataguard|-odaprovisioning|
-odaconfig|-odasystem|-odastorage|-database|-asm|-crsclient|-dbclient|-dbms| -ocm|-emplugins|-em|
-acfs|-install|-cfgtools|-os|-ashhtml|-ashtext|-awrhtml|-awrtext|-qos
-srdc Service Request Data Collection (SRDC).
-defips Include in the default collection the IPS Packages for:
ASM, CRS and Databases
-node Specify comma separated list of host names for collection
-tag <tagname> The files will be collected into tagname directory inside
repository
-z <zipname> The collection zip file will be given this name within the
TFA collection repository
-last <n><m|h|d> Files from last 'n' [m]inutes, 'n' [d]ays or 'n' [h]ours
-since Same as -last. Kept for backward compatibility.
-from "Mon/dd/yyyy hh:mm:ss" From <time>
or "yyyy-mm-dd hh:mm:ss"
or "yyyy-mm-ddThh:mm:ss"
or "yyyy-mm-dd"
-to "Mon/dd/yyyy hh:mm:ss" To <time>
or "yyyy-mm-dd hh:mm:ss"
or "yyyy-mm-ddThh:mm:ss"
or "yyyy-mm-dd"
-for "Mon/dd/yyyy" For <date>.
or "yyyy-mm-dd"
-nocopy Does not copy back the zip files to initiating node from all nodes
-notrim Does not trim the files collected
-silent This option is used to submit the diagcollection as a background
process
-nocores Do not collect Core files when it would normally have been
collected
-collectalldirs Collect all files from a directory marked "Collect All"
flag to true
-collectdir Specify comma separated list of directories and collection will
include all files from these irrespective of type and time constraints
in addition to components specified
-sanitize Sanitize sensitive values in the collection using ACR
-mask Mask sensitive values in the collection using ACR
-examples Show diagcollect usage examples
Components:
-database|-asm|-dbms|-ocm|-em|-acfs|-install|-cfgtools|-os|-ashhtml|-ashtext|-awrhtml|-awrtext|-ips|-oda|-odalite|-dcs|-odabackup|-odapatching|-odadataguard|-odaprovisioning|-odaconfig|-odasystem|-odastorage|-crsclient|-dbclient|-emplugins|-qos
Photos credit: @markusdba
Examples:
--- Trim/Zip all files updated in the last 12 hours along with chmos/osw data across the cluster & collect at the initiating node (on-demand diagcollection) simplest way to capture diagnostics $ tfactl diagcollect --- Collecting ASH data for all nodes $ tfactl diagcollect -ashhtml -database MYDB -last 2m
--- Collecting AWR data for all nodes $ tfactl diagcollect -awrhtml -database MYDB -last 2m
--- Trim and Zip all files updated in the last 8 hours as well as chmos/osw data from across the cluster
$ tfactl diagcollect -last 8h
--- Trim/Zip files from DBs hrdb & fdb
$ tfactl diagcollect -database hrdb,fdb -last 1d -z foo
--- Trim/Zip all crs files, o/s logs and chmos/osw data from node1 & node2 updated in the last 6 hours $ tfactl diagcollect -crs -os -node node1,node2 -last 6h
--- Trim and Zip all ASM logs from node1 updated between from and to time $ tfactl diagcollect -asm -node node1 -from "Mar/29/2020" -to "Mar/29/2020 21:00:00" --- Trim and Zip all log files updated on "Mar/29/2020" and collect at the collect at the initiating node $ tfactl diagcollect -for "Mar/29/2020" --- Trim / Zip all log files updated from 09:00 on "Mar/29/2020" to 09:00 on "Mar/30/2020" (i.e. 12 hours before and after the time given) $ tfactl diagcollect -for "Mar/29/2020 21:00:00" --- Trim / Zip all crs files updated in the last 12 hours.Also collect all files from /tmp_dir1 and /tmp_dir2 at the initiating node $ tfactl diagcollect -crs -collectdir /tmp_dir1,/tmp_dir2
SRDC
For certain types of problems, Oracle Support will ask you to run a Service Request Data Collection (SRDC) instead of reading and gathering different data across your system. At the end of the collection, the file is automatically uploaded to the SR.
– Syntax :
$ tfactl diagcollect -srdc “srdc_type” -sr SR#
-
Description of some srdc
Photos credit: @markusdba
Upload diagnostic information to My Oracle Support
Configuration ==================== $ tfactl setupmos User Id: JohnDO@email.com Password: - CERTIMPORT - Successfully imported certificate --will generate generate a wallet == Run diagcollect for a service request====== $ tfactl diagcollect -srdc ORA-00600 -sr 2-39797576867 -sanitize -mask == upload the collected data to MOS $ tfactl upload -sr 2-39797576867 -wallet <list_of_files> $ tfactl upload -sr 2-39797576867 -user JohnDoe@mail.com <list_of_files>
Note: A full list of SRDC profiles can be checked here.